Updated 1 January 2026

QQ303 Privacy Policy — Personal Data Protection for Malaysian Members

Your privacy is our priority. This Privacy Policy clearly explains how QQ303 collect, use, store and protect the personal data of all members on our Malaysia platform.

Effective Date: 1 January 2026

QQ303's Commitment to Your Privacy

Six core principles that shape how we handle every member's personal data responsibly.

256-Bit SSL Encryption

All data transmitted between your device and QQ303's servers is protected by military-grade 256-bit SSL encryption — no third party can intercept your information.

No Data Sharing Without Consent

QQ303 will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your data belongs to you.

Your Data, Your Control

You have the right to access, correct or request deletion of your personal data at any time through QQ303 customer support. We process all requests within 7 business days.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, strict access controls and round-the-clock monitoring to prevent any unauthorised access.

Malaysian PDPA Compliance

QQ303 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data handling practices are consistent with local legal requirements.

Data Breach Notification

In the event of a data breach affecting your information, QQ303 is committed to notifying you within 72 hours, in line with industry best practices.


1Introduction

QQ303 ("we", "platform", or "the Company") is committed to protecting the privacy and data security of all members using our online betting platform in Malaysia. This Privacy Policy sets out in detail how we collect, use, store, protect, and disclose your personal information when you register for and use QQ303's services.

This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and forms part of QQ303 Terms & Conditions. By registering an account or using our platform, you agree to comply with and be bound by this Privacy Policy.

We encourage you to read this Privacy Policy carefully and to contact us should you have any questions or concerns about how we handle your personal data.

IMPORTANT

This Privacy Policy applies to all users of the QQ303 including website visitors, prospective members, and registered members who use all game categories, including football, e-sports, poker, jackpot, roulette, badminton, and virtual sports.

2Personal Data We Collect

QQ303 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:

Data Category Example Information Primary Purpose
Identity Data Full name, MyKad/passport number, date of birth, gender Identity verification (KYC) and legal compliance
Contact Data Email address, mobile phone number, residential address Communications, account notifications, customer support
Financial Data Bank account numbers, eWallet details (Touch 'n Go, GrabPay, DuitNow), transaction history Processing of deposits and withdrawals in RM
Technical Data IP address, browser type, operating system, device ID Security, fraud detection, platform improvement
Usage Data Betting history, games played, login frequency Personalise your experience, responsible gaming
Communication Data Customer service chat records, emails, and support tickets Complaint resolution and service quality improvement

We only collect data that is strictly necessary for the stated purposes. QQ303 does not collect sensitive information such as your medical data, religious beliefs or political views.

3How We Use Your Data

Personal data collected by QQ303 used solely for legitimate purposes related to our services. The key purposes for which your data is used are as follows:

  • Account Management: Create, verify and maintain your QQ303 account, including the required identity verification (KYC) process
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, as well as withdrawals in Malaysian Ringgit (RM)
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse
  • Legal Compliance: To fulfil legal obligations under Malaysia's PDPA and other applicable regulatory requirements
  • Service Communications: Send important notifications relating to your account, transactions, promotions and platform updates
  • Platform Improvements: Analysing usage patterns to improve game quality and the overall user experience
  • Responsible Gaming: Monitor betting patterns to identify users who may need responsible gaming support
  • Marketing: Sending relevant promotional offers and bonuses — you may unsubscribe at any time
NOTE

QQ303 will not use your data for any purpose unrelated to the platform's services without first obtaining your separate consent.

4Sharing of Data with Third Parties

QQ303 does not sell your personal data to any third party. However, in certain limited circumstances, we may need to share your data with the following parties:

  • Payment Service Providers: Malaysian eWallet providers and local banks such as the FPX network, Touch 'n Go, and GrabPay for processing your financial transactions
  • Technology Service Providers: Companies that provide the technical infrastructure, server hosting, and cybersecurity services that keep the QQ303 platform running
  • Game Providers: Game software providers partnering with QQ303 — only the minimum data required for smooth gameplay will be shared
  • Legal Authorities: Law enforcement agencies, courts, or regulatory authorities where required under Malaysian law
  • Auditors & Professional Advisors: Accountants, lawyers, or auditors bound by strict confidentiality obligations

All third parties we work with are required to comply with data protection standards equivalent to or exceeding those set out in this Privacy Policy. We do not permit third parties to use your data for their own marketing purposes.

5Cookies & Tracking Technologies

Platform QQ303 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The cookies we use fall into the following categories:

  • Essential Cookies: Required for core platform functions, including login authentication and session security. These cookies cannot be disabled
  • Performance Cookies: Collect information on how you use the platform to help us improve performance and site speed
  • Functional Cookies: Saving your preferences such as language and display settings for a more personalised experience
  • Analytics Cookies: Helping us understand platform traffic patterns and overall usage on an aggregated, anonymised basis

You can manage cookie usage through your browser settings. Please note that disabling certain cookies may affect the platform's functionality QQ303. For the best experience, we recommend keeping cookies enabled when using our platform.

6Data Security

QQ303 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your browser and our servers
  • Encryption of data at rest for all sensitive information, including financial data
  • Role-based access control — only authorised staff may access user data
  • Round-the-clock security monitoring and intrusion detection, 24 hours a day, 7 days a week
  • Regular security audits and penetration testing conducted by independent third parties
  • Two-factor authentication (2FA) for platform admin access
  • Regular data backups at secure, off-site server locations
IMPORTANT REMINDER

Although QQ303 takes every reasonable precaution, no internet security system is perfect. You also play an important role in protecting your account — always use a strong, unique password and never share it with anyone.

7Data Retention Period

QQ303 only retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required under Malaysian law. In general:

  • Active Account Data: Retained for the duration your account is active and for 7 years after account closure, in accordance with Malaysia's tax and financial legal requirements
  • Transaction Records: Retained for a minimum of 7 years in compliance with anti-money laundering (AML) legal requirements
  • Communication Logs: Customer service chat records are retained for 3 years for complaint resolution and training purposes
  • Technical & Log Data: Access logs and technical data are retained for a maximum of 12 months
  • Marketing Data: Retained until you withdraw consent or request deletion

Once the retention period has expired or the data is no longer needed, QQ303 will securely delete or anonymise that data using the methods set out in our data management procedures.

8Your Rights Under the PDPA

As a member of QQ303 and data subjects under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights, which you may exercise at any time:

Right to Access Data Right to Rectification Right to Erasure Right to Object to Processing Data Portability Right to Restrict Processing

To exercise any of the rights above, please contact our Data Protection team by email at privacy@qq303.my or via our platform's live chat. We will process your request within 7 working days and may require identity verification before a request is processed.

Please note that certain rights may be limited in specific circumstances — for example, we cannot delete data that is required to be retained under Malaysian law or data related to an ongoing fraud investigation.

9Children's Privacy

Platform QQ303 is intended for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

Should we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who find that their child has registered on our platform without authorisation are requested to contact us immediately at support@qq303.my.

10Changes to the Privacy Policy

QQ303 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any material changes will be communicated to you via:

  • Pop-up notification upon logging in to the QQ303 platform
  • Notification email to your registered address
  • A clear notice on this Privacy Policy page with an updated revision date

Your continued use of the QQ303 platform after any changes take effect will be deemed as your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.

CURRENT VERSION

This is the version of the QQ303 Privacy Policy that takes effect from 1 January 2026. Any changes will be posted on this page with a clearly indicated update date.

11Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how QQ303 handles your personal data, please contact our Data Protection Officer through the following channels:

  • Privacy Email: privacy@qq303.my
  • Support Email: support@qq303.my
  • Live Chat: Available 24/7 via the QQ303 platform

We are committed to responding to all privacy-related enquiries within 3 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority.

Safe & Trusted Platform

Your Data Is Safe at QQ303 — Start Playing Today

Register an account in 3 minutes, deposit from RM10 via Touch 'n Go or DuitNow, and enjoy Malaysia's best betting experience with your privacy fully protected.

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